The communications operating system.

Shadow is the always-on narrative intelligence and communications operating system behind winning brands.

Trusted by the teams behind

HubSpotAmazonLovableOpenAINetflixAirbnbRobloxEtsySoftBankInworldHarness

Shadow is the operating system for communications teams that unifies always-on narrative intelligence and program execution into a single, intelligent system that redefines how communications work gets done.

250+ clients supported

1000+ hours saved

100s of workflows automated

Shadow monitors and executes. You approve.

Shadow delivers a continuous intelligence feed calibrated to your listening plan, and surfaces the signals that matter. One surface across media, search, social, and AI.

When a signal warrants action, Shadow produces the work. Pitch drafts, content calendar updates, award submissions, and media lists built from live coverage data. Review. Approve. Ship.

Signals surfaced by Shadow for review — summarized with the work they warrant, awaiting approval.

Always-on intelligence.

Shadow reads the narrative landscape across media, search, social, and AI, continuously. Daily signals feed a compounding narrative graph that surfaces what's forming, what's accelerating, and what to act on each day.

Media monitoring

Continuous coverage tracking across Tier-1 and Tier-2 media. Know who's writing, what they're saying, and how the share-of-voice is moving — without anyone refreshing a dashboard.

Acme's coverage volume tripled across every tier.

Earned coverage · weekly · last 12 weeks

Tier-1Tier-2Trade + podcastInternational
020406080W1W2W3W4W5W6W7W8W9W10W11W12Humanoid revealSeries D announce

AI Visibility

See how your brand stacks up against every tracked competitor across the prompts that drive your category — engine by engine. Close the visibility gaps with content built to be cited.

Acme leads citation share across every tracked prompt.

Brand visibility · 240 tracked prompts · Q2

ChatGPT
Claude
Gemini
Perplexity

Acme

Your brand

74%
78%
58%
69%

Boston Dynamics

61%
55%
68%
52%

Figure

42%
38%
48%
31%

Agility Robotics

35%
41%
32%
38%

Tesla Optimus

28%
21%
35%
24%

1X

22%
28%
19%
21%

Apptronik

18%
15%
12%
16%

Social listening

Track mentions, accounts, and trending topics across LinkedIn, X, TikTok, and Reddit. Spot the trendjacks early enough to reply, post, or pitch into them.

LinkedIn + X carry the conversation; TikTok scales fastest.

Mentions by platform · last 8 weeks

0157315472629W1W2W3W4W5W6W7W8LinkedInXInstagramTikTokReddit

Search optimization

Track position, volume, and movement on the search terms that drive intent into your category — and publish the GEO content that takes the page-one slot.

Acme owns page 1 across 28 high-intent terms.

Priority keyword rankings · last 30 days

Search termVolumePosΔ 30dDiffCTR
humanoid warehouse robot9,400#2+56218%
agentic logistics platform6,200#1+34831%
Boston Dynamics alternative5,100#3+45514%
Tier-2 retailer automation3,800#2+24120%
warehouse humanoid pricing2,900#4+63812%
humanoid robot ROI2,400#5+14410%

One system. Three categories of work.

Intelligence, communications, and operations. Each informed by the same compounding context. Together they replace the fragmented stack of monitoring tools, freelancers, and manual processes that most communications teams operate on.

Narrative Intelligence

Shadow processes the information landscape at a volume and speed no team can match: 200,000+ sources, continuously, oriented around what's forming and what to act on next. Every signal is connected to every other signal through the narrative graph, so the read is relational, not just factual.

More
  • Media scanning and full-text extraction. 100K+ articles processed daily. 80% full-text access including paywalled content. 100% headline and metadata coverage.

  • Forward-looking narrative tracking. Which stories are forming. Which are accelerating. Where your category narrative is heading, not just where it's been. Sentiment, velocity, and competitive framing tracked continuously.

  • Competitive and market intelligence. What competitors are doing, saying, and getting covered for. Positioning shifts, product launches, coverage patterns surfaced as they happen.

  • AI visibility auditing. Citation coverage across ChatGPT, Claude, Gemini, Perplexity, and Grok. Share of voice by prompt. Content gap identification with recommended actions.

Communications

Pitching, content, outreach, strategy, and campaign execution. Shadow is governed by your process, collaborates with your team, and operates as an extension of your team.

More
  • Earned media. Media list building, pitch development, journalist outreach, coverage tracking, press inbound triage.

  • Content. Social, long-form, GEO resource pages, bylines, op-eds. Written in your voice through brand and executive voice cloning.

  • Strategy. Narrative frameworks, messaging architecture, campaign planning, competitive positioning, trendjacking.

  • Awards and events. Award submissions, event strategy, speaker prep, speaking placement.

Operations

The work that keeps the business running but consumes senior time without producing client-facing value. Shadow handles the operational overhead so your team can focus on the strategic and creative work.

More
  • New business and pipeline. Inbound management, prospect intelligence dossiers, proposal development, pitch decks, pipeline tracking.

  • Staffing. Team recommendations, capacity allocation, staffing briefs for proposals.

  • Client management. Client records, engagement tracking, workspace organization, reporting.

A new operating model.

Your team's role moves from producing to governing: setting strategy, reviewing output, making the decisions that require human judgment. Scale becomes a function of compounding context, not headcount.

Documents drafted by Shadow — a monthly strategic brief, a prospect intelligence dossier, a press release, a communications proposal, and a master narrative — each open for review.

Interactive document editing and review

A client workspace in Shadow, listing drafted work products — a social listening plan, media list, master messaging, and daily media digest — with the files they draw on.

Client workspaces and program management

The pipeline dashboard in Shadow — inbound, prospects, and proposals in one view.

AI-managed pipeline and CRM

Shadow's integrations surface, connecting into the tools the team already runs on.

Integrated context from over 180 tools

Pipeline analytics in Shadow — new business tracked and measured.

Pipeline analytics and work tracking

Powering leading teams.

Outcast

Absorbed 3x inbound volume. No new headcount.

Shadow has been powering Outcast's new business operations and strategic comms practice for over a year. Over 250 clients are managed by 40+ team members each day on Shadow. We built an autonomous new business engine that handles inbound triage, prospect intelligence, and branded proposals — saving hundreds of hours each month, closing new deals 50% faster, and increasing services capacity without hiring.

Haymaker

Awards and events production, halved in 30 days.

Haymaker was spending weeks per cycle on awards research, roadmaps, briefs, and final submissions across their client roster. Shadow automated the full lifecycle, halving production time and saving 40+ hours per week. The engagement has since expanded into AI visibility auditing, interactive dashboards, media monitoring, and operations infrastructure.

Inworld AI

A full launch playbook, built from scratch in days.

Inworld needed a data-driven launch plan for voice AI models with no precedent in the market. Shadow analyzed thousands of articles across hundreds of journalists, compounded it with keyword data to land positioning on beat for media and buyers, and built a 300+ journalist media list with personalized pitches.

RedStudio

Always-on intel for 7 clients. 15 hours saved per week.

RedStudio is a 7-person lifestyle PR agency managing high-profile clients across healthcare, biotech, and advocacy. Shadow deployed a complete communications operating system in 20 days across the full client roster. Daily intelligence runs at 6:50 AM before anyone logs in, Forbes bylines are voice-cloned to the client's exact diction, and every output passes a two-gate approval chain. The team governs the system; Shadow does the production.

Shadow. Your communications operating system.

Get started with a 7-day free trial. We'll have Shadow run one of your workflows autonomously for a week, so you can get a feel for how it works.

Get started