How Haymaker put three programs on autopilot: awards, media lists, and commentary tracking
Awards research, media lists, and commentary tracking are redone by hand for every client at most agencies. Haymaker runs all three as standing programs on Shadow: an awards pipeline that never invents a deadline, media lists with every email verified that keep themselves current, and commentary tracking that refreshes early each morning and lands in a team channel before anyone logs on. For one featured client, all three run together every day with no one at the keyboard.
Programs running unattended
Morning digest before the team logs on
Deadlines guessed — unpublished dates are never inferred
The hidden tax
Agency work has a hidden tax. The visible work is strategy, pitching, relationships, and coverage. The invisible work is everything underneath: finding the right awards before deadlines pass, keeping media lists current and deduplicated, verifying reporter emails and author pages, watching who is writing what across a dozen story categories every day. It is repetitive, detail-sensitive, and does not scale. Add a client and you add all of it again.
Three programs carry most of that tax at any earned-media agency. Haymaker put all three on Shadow. Awards and events run as a research-and-application pipeline. Media lists build and maintain themselves. Commentary tracking runs unattended every morning and lands in a team channel before the team logs on.
The three programs, done by hand
| Program | What the work demands by hand |
|---|---|
| Events & awards | Hunting for the right awards, checking eligibility one by one, chasing deadlines that are dangerous to guess at, writing every brief and application from scratch |
| Media lists | Sourcing by beat, verifying every email, checking author pages, formatting to house standard. Any list starts going stale the day it ships |
| Commentary tracking | A daily scan of who covered what, in which category. Daily, unforgiving, and in competition with client deadlines every morning |
A staged pipeline for awards and events
By hand, awards discovery means hunting for relevant programs, checking eligibility, chasing down deadlines, then writing each brief and application from scratch. On Shadow it runs as a staged pipeline. Every stage exists to protect the two things awards work turns on: eligibility and dates.
The program surfaces only eligible, real, in-window opportunities, then drafts the paperwork to go after them from the client's own materials, across the whole roster at once when needed.
“Holly had a perfect award submission, which was big in terms of time savings.”
- 01
Client profile and eligibility gate.
An eligibility profile built from what the client is (geography, sector, org type, size, focus areas) becomes a filter every opportunity has to pass. Awards a client cannot win never make the list.
- 02
Internal-first discovery.
The existing awards database and everything already associated with the client are checked before going outward, so nothing gets researched twice.
- 03
Breadth, then depth.
A broad discovery pass finds candidates; a shortlist then gets one-opportunity-at-a-time research to pull exact deadlines, fees, key dates, location, and eligibility.
- 04
A hard rule against invented dates.
If an official deadline is not published, the system records it as unannounced and points to the source to monitor. It never infers a date from last year's cycle. A wrong deadline means a missed submission, so this rule is the whole game.
- 05
Briefs and applications on the same data.
Once an opportunity is validated, the system generates the brief and drafts the application from the client's own materials, and can bulk-create opportunities across the roster.
Lists that stop decaying
Media lists sit on a three-layer model: live research across a large database of journalist profiles, the agency's own contact intelligence built across every client, and the client-facing list itself. New contacts found on any campaign flow back into the agency's institutional knowledge, so the network compounds instead of resetting per project.
The bigger shift: lists no longer decay. For the featured client, a scheduled agent runs every morning. It pulls newly observed journalists from the coverage graph, enriches each one to a full verified profile, and adds only the complete ones to the client list. It is append-only, so it never removes existing contacts, and it pushes the finished file straight to the shared drive. The list is current when the team opens it, without anyone touching it.
List-building stops being a per-campaign chore. It becomes a standing asset that maintains itself and gets richer across the whole client base.
Quality is enforced, not assumed
| Rule | Enforcement |
|---|---|
| No email, no row | Every contact carries a verified email: internal database first, then live research, then targeted search. Contacts that cannot be verified do not make the list. |
| Verified author pages | Every reporter name links to a checked byline page that resolves to the right person, with known patterns handled for outlets that block automated checks. |
| House formatting, every time | Beat and campaign tabs, section grouping, fonts, styling: client-ready on delivery, not after cleanup. |
| Pre-save quality check | Broken links, misattributed articles, and missing emails are caught before anything ships. |
Programs, not tools
The clearest proof is a single featured client, where all three programs run together, live, on a schedule. Early each morning the narrative graph refreshes, the living media list adds newly verified journalists, and the commentary tracker updates and posts its digest. Three coordinated agents read from a shared source layer and produce a current media list and a morning intelligence digest every day. No one is at the keyboard.
The pattern is the same in all three. Work that is repetitive, per-client, and unforgiving is now a standing program that runs itself, enforces its own quality bar, and compounds instead of resetting. Awards work loses the deadline risk, lists stay current, and tracking runs every day regardless of what else the day holds.
None of it needs an operator. The programs run on their own and hand back finished work, and the hours the tax used to claim go back to strategy, relationships, and the pitch.
Three standing programs. One shared source layer. Finished work handed back every morning, no one at the keyboard.
“Shadow retains context in a way that's more faithful than other alternatives. It feels more high-trust. We can put things in and it's going to be accurate and faithful to the source material in a way that isn't always true with other tools.”
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