One-click back-office documents return 80 hours every month.
Global agency using a custom Shadow solution to run repeatable back-office work.
Less document preparation time
Back-office hours saved each month
SOWs, MSAs, and influencer briefs
Winning work triggered a second operating chain across account leadership, legal, contracts, staffing, and onboarding. Ownership was inconsistent, commercial context had to be reassembled, and routine documents were recreated manually after the proposal was already complete.
Intelligence
Intelligence
Shadow carries the client, scope, commercial terms, agency method, and approved templates from the proposal into custom back-office workflows. The system drafts SOWs, MSAs, and influencer briefs, routes them to the right reviewer, prompts the next required step, and surfaces stale work before it becomes an onboarding delay.
Outcast can move from a commercial decision to review-ready operating documents without restarting the work, while retaining human control over legal and client-facing commitments.
- One click SOWs, MSAs, and influencer briefs
- 80% time reduction in document preparation time
- 80 back-office hours saved each month
23 earned articles and an 82.4% AI citation rate.
Inworld had independently strong product performance but limited earned authority in a category dominated by Google, OpenAI, and ElevenLabs. Benchmark leadership alone would not make the company legible to buyers or give journalists a reason to treat it as more than another voice-model vendor.
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4× more pipeline capacity and 25 senior hours back every week.
Outcast repeatedly needed to reconstruct markets, competitors, media conversations, buyer needs, and relevant agency experience across new-business inquiries and client assignments. White-space analyses, competitor audits, and strategic positioning were valuable but slow because each request began with another round of manual research and synthesis.
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80% faster submissions save six days of work every month.
Haymaker’s teams repeatedly had to research award criteria, event audiences, speaker requirements, competitive context, and client proof before they could begin an application or briefing. The work recurred across many accounts and formats, but each assignment still required account-specific judgment and evidence.
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